Understanding Member Permissions
Social media management doesn’t have to be a solo journey.
If you’re working with a team, you can add members to your Organization. Members in your Organization can be granted access to specific Social Spaces.
Organizations
An Organization is like the HQ for your entire business. When you invite new members to your Organization, you’ll be asked to assign their role (admin, manager, or editor).
Admin Permissions
Admins are automatically added to all social spaces and can:
Manage billing information
Invite Admins
Update Organization details
Create and delete Social Spaces
Manager Permissions
Share content, projects, and reports
Invite managers or editors to their Social Spaces (cannot invite admins)
Manage statuses
Create and delete projects
View Organization details
Manage analytics dashboard
Create project templates
Manage Social Space details
Editor Permissions
Create and edit content
Add and remove content
Manage Instagram feed
Connect social accounts
Update the number of member seats associated with your account.
Go to your Organization settings (top left) > Billing > Manage Subscription. From there you'll be redirected to our Stripe billing portal. On Stripe select "Update Plan" > Quantity to add more members to your subscription.Invite your team members via email.
Go to your Organization settings (top left) > Organization > Members. Enter your team member’s email and select their role.
*Free Trial Users: If you update your subscription once your free trial is already in progress, you will be charged and your free trial period will end. Please email contact@getrella.com if you're interested in adding members or switching tiers.
Frequently Asked Questions
Are clients considered team members?
If your client is only looking to view, comment, and/or approve content your client does not need to be listed as a member. Anyone looking to view/comment can access shared content and reports without being a part of your subscription. Anyone looking to edit content will need to be added to your subscription.
Can my team be on different tiers?
All team members must be on the same subscription tier (Rella Pro, Premium, or Premium Plus) and billing frequency (annual or monthly).
Do I get more seats if I upgrade my tier?
Upgrading gains you access to additional features, not additional member seats.
Rella's pricing is per seat no matter which tier you're subscribed to. Please purchase an additional seat by going to Billing > Manage Subscription > Update Subscription > Quantity.